Privacy Policy

Effective Date: September 2026

Last Updated: September 2026

At Eco Waste Disposal Ltd (“we,” “us,” or “our”), we are committed to protecting your privacy and handling your personal information in a transparent, secure, and lawful manner in compliance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988–2018.

This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website, use our services, or contact us.

1. Who We Are (Data Controller)

Eco Waste Disposal Ltd is the data controller responsible for your personal data.

Company Name: Eco Waste Disposal Ltd
Registered Address: Hazel Brook, Tollerton, Carlow, Co. Laois, R93 X9T4, Ireland
Waste Permit Number: NWCPO-21-12606-01
Phone: 087 193 3155
Email: info@ecowastedisposal.ie

2. Information We Collect

We collect personal data from you when you interact with us directly or navigate through our website.

A. Information You Provide Directly

Contact Details: Name, email address, phone number, and physical/service address provided when requesting a quote, booking a service, or contacting us via phone or online forms.
Property & Clearance Details: Photos or descriptions of waste, property layouts, or specific access instructions sent via WhatsApp, email, or web forms for quote estimation purposes.
Billing Information: Invoicing details and payment confirmation needed to process payment for completed services.

B. Information Collected Automatically (Google Tracking & Cookies)

When you visit our website, we automatically collect certain technical information about your device and browsing activity using cookies and web beacons.

Technical Data: IP address, browser type and version, device type, operating system, and time zone setting.
Usage Data: Pages viewed, time spent on pages, referral links, clicked buttons, and navigation paths.
Google Analytics & Google Tags: We use Google Analytics to monitor and analyze website traffic. Google collects user interaction data to help us understand how visitors engage with our site so we can improve site performance and user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Our Services: Processing quote requests, scheduling collections, completing clearances, issuing invoices, and communicating about job updates.
Customer Support: Responding to inquiries sent via email, phone, or WhatsApp.
Website Optimization: Analyzing traffic patterns via Google Analytics to enhance website performance, functionality, and user experience.
Legal & Regulatory Compliance: Maintaining waste collection records required by local authorities and the National Waste Collection Permit Office (NWCPO) under permit NWCPO-21-12606-01.

4. Legal Basis for Processing Under GDPR

We process your personal data under the following legal grounds:

Performance of a Contract: Processing is necessary to fulfill a contract with you or to take requested steps prior to entering into a contract (e.g., providing a quote or performing a waste clearance).
Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our website, managing customer relationships, and preventing fraud.
Legal Obligations: Processing is required to comply with statutory waste management, financial, and accounting regulations in Ireland.
Consent: Where required (such as for non-essential analytics cookies), we rely on your explicit consent. You can withdraw your consent at any time.

5. Google Analytics & Cookies

Our website uses cookies—small text files stored on your device—to function properly and analyze traffic.

How Google Analytics Works on Our Site

Google Analytics uses cookies to collect anonymous information about visitor behavior. This data is transmitted to and stored by Google on servers that may be located outside the European Economic Area (EEA).

Google uses this information to evaluate your website use, compile reports on website activity, and provide related services. Google may also transfer this information to third parties where required to do so by law, or where third parties process the information on Google’s behalf.

Controlling Cookies

You can manage or disable cookies at any time through your browser settings. You can also opt out of being tracked by Google Analytics across all websites by installing the Google Analytics Opt-Out Browser Add-On.

6. Sharing Your Data

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers under strict confidentiality agreements:

Service Providers & IT Infrastructure: Google (Analytics/Cloud services), web hosting platforms, and communications tools used for managing inquiries.
Regulatory Authorities: Local County Councils or the National Waste Collection Permit Office (NWCPO) if required by Irish waste management laws or statutory audits.
Legal Requirements: If required by law, regulation, or legal proceedings to protect our rights or the safety of others.

7. Data Security & Retention

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or alteration.

Retention Period: We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, complete requested services, and comply with legal, tax, and waste permit record-keeping obligations (typically up to 7 years for financial and waste transaction records).
Quotes Data: Unaccepted quote details and submitted photos are deleted periodically when no longer required.

8. Your GDPR Data Protection Rights

Under Irish and EU data protection law, you have the following rights regarding your personal data:

Right of Access: You have the right to request copies of the personal data we hold about you.
Right to Rectification: You can request that we correct inaccurate or incomplete information.
Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data, subject to legal record-keeping requirements.
Right to Restrict Processing: You can ask us to block or restrict processing under certain circumstances.
Right to Object: You have the right to object to processing based on legitimate interests or direct marketing.
Right to Data Portability: You can request that we transfer your data to another organization or directly to you in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@ecowastedisposal.ie.

If you feel we have not addressed your concern satisfactorily, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC):

Website: www.dataprotection.ie
Phone: +353 (0)1 7650100 / 1800 437 737

9. Third-Party Links

Our website or social media pages may contain links to external sites (such as Facebook). We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any site you visit.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our legal obligations or operational practices. Any changes will be published on this page with an updated revision date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Eco Waste Disposal Ltd

Hazel Brook, Tollerton,

Carlow, Co. Laois, R93 X9T4

Phone: 087 193 3155

Email: info@ecowastedisposal.ie

Waste Permit Number: NWCPO-21-12606-01